FAQ

Le domande frequenti

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FAQ2019-01-23T14:05:25+00:00

FAQ – Frequently Asked Question

Most frequently asked questions

How can I cancel my booking?2017-12-09T18:26:39+00:00

Cancellations must be made by email to the following address info@sparvierosuitestaormina.it

For late arrivals, early departures or cancellations made less than three days prior to the arrival date, the cost of the first night’s stay will be charged.

In the case of a no show (no arrival), the full cost of the booking will be charged.

Can I smoke in the apartment?2017-12-09T18:25:28+00:00

Our apartments are all non-smoking.
You can smoke outside or on the private terrace.

Can I bring my dog with me?2017-12-09T18:24:35+00:00

Small animals are allowed providing permission has been given by the management prior to your arrival.

What is included in the price of the suite?2017-12-09T18:23:31+00:00
  • Accommodation
  • Well equipped kitchen
  • Bed linen
  • Towels
  • Hairdryer
  • Utility room
  • Air conditioning / Heating
  • Internet Wi-Fi
  • Map of the town of Taormina and guide to Sicily
  • Luggage storage

For a complete list of our facilities in each individual apartment please visit the services page or the pages dedicated to each individual apartment: Isola Bella Suite & Ulivo Suite

Can I park my car?2017-12-09T18:21:36+00:00

No problem, there is a private car park.

Is there an evening curfew?2017-12-09T18:20:26+00:00

No! On arrival you will be given a set of keys to allow you to come and go as you please.

Is there a luggage deposit?2017-12-09T18:19:12+00:00

Yes, we have a free luggage storage area which you can use both on arrival and departure.

Can I connect to the internet?2017-12-09T18:18:01+00:00

Certainly, it is possible to connect to the apartment in any part of the accommodation using our free WiFi.

You will find the password in the apartment.

Do I have to make a deposit when booking?2017-12-09T18:16:43+00:00

At the time of booking as a form of guarantee you will be asked to make a 30% deposit via bank transfer.

Check in and Check out times2017-12-09T17:47:31+00:00

Reception is open everyday from 08:00 to 19:00
We ask you to communicate your arrival time to us prior to arrival, especially if it is expected to be after 19.00
Check-in is from 14.00
Check out is by 10:30

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